Who we are
What information do we collect about you?
We collect and store details such as your name, phone number, email address when you ask us to prepare a quote for you or when you enquire regarding our services. We collect the billing information when you purchase our services. We get information directly from you when you contact us through our website, when you register with us to use our client portal, or request a quote by email or phone, or place an order for our services.
If applicable, your credit card information is not stored on our servers.
How will we use the information about you?
We use your data to process your order and manage you account. This information is stored securely in our customer and accounting database.
Information will be shared with all the staff needed in order to service your Account. We never share your personal data with third parties, other than for the processing translatable content that you have given us.
How long will we store your data?
We will keep your personal data for 6 years from the last project with you, unless otherwise requested. We will also store the files and communication for 6 years. In case we have not done any job for you, we will keep details of our communications for 6 years.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email at firstname.lastname@example.org. You may ask us to correct or remove information you think is inaccurate.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect and store.
What are cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity which allows the website or a third-party to recognize you and make your next visit easier and the website more useful to you. For further information visit www.aboutcookies.org or www.allaboutcookies.org.
We use both session and persistent cookies on the website and we use different types of cookies to run the website.
What are your choices regarding cookies
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
How to contact us